What to Do After a Car Accident in Charlotte, NC | Collision Help & Steps

Getting into a car accident is stressful, but knowing what to do next can help protect your rights, safety, and finances. If you’re in Charlotte, NC and just had a collision, follow these critical steps:

Step-by-Step Guide: What to Do After a Collision

1. Ensure Safety First
Move your vehicle to a safe spot, if possible. Turn on hazard lights and check for injuries. Call 911 immediately if anyone is hurt.

2. Call the Police
Always report an accident in North Carolina, especially if there are injuries or property damage. Request a police report for insurance and legal use.

3. Exchange Information
Swap names, contact details, insurance info, and vehicle registration with the other party.

4. Document the Scene
Take clear photos of all vehicles, damage, road conditions, and license plates.

5. Notify Your Insurance Company
File a report as soon as possible. Provide them with the accident details and photos.

6. Seek Medical Attention
Even if you feel fine, some injuries (like whiplash) can show up later. Visit a doctor to be safe.

7. Contact a Trusted Collision Repair Shop in Charlotte
Choose a certified local repair shop that works with your insurance and offers a lifetime warranty such as ourselves -
Starnes Collision Center (est.1964)

8. Keep Records
Save all documents related to the accident—police reports, repair estimates, medical bills, and insurance communication. These may be essential for any claims or legal needs.

9. Know Your Rights
You have the right to choose your own repair shop and to understand all insurance paperwork before signing anything. Don’t feel pressured into quick settlements.

10. Follow Up
Stay in contact with your insurance and repair shop for updates. Keep an eye on your health, as some symptoms can develop days later.

5 star rating

Totally dependable & trustworthy
Starnes has been helping my family since the first two of my three kids got their driver’s licenses more than 2 decades ago. They are very capable, professional, competitive and genuinely nice folks.

Ron T

Why Choose Us

✔ EXPERT TECHNICIANS
Skilled professionals with a passion for performance.


QUALITY PARTS
We utilize premium OEM parts that come with a warranty for added assurance.


GUARANTEED RESULTS
Starnes Collision Center is your trusted local auto repair choice. With over 55 years of experience. Trust us to improve your driving experience and support our community.

Mechanic working on a collision damaged car in our collision center, Starnes Collision Center

Had a Collision?

Contact us today for support, expert repairs and guaranteed results. We are here to help you get back on the road safely and efficiently.

So Happy with the Results!
Prompt and friendly service, well explained and delivered on time. The car looks years younger, and they went above and beyond to make sure the small things were fixed. Well done!

Phil S

Great Service, Honest Advice
Excellent work on the repair and Huge work with getting everything settled-out with the Insurance Company.. Both are not easy Jobs, that were done well.

Glenn C