Collision damaged car on a bench rack in Starnes Collision Center

Charlotte's Most Trusted Collision Repair Center Since 1964

Expert auto body repair, mechanical service, and ceramic coating for all vehicles.

I-CAR certified technicians | OEM parts | Insurance coordination | Free estimates

Years in
Business
Satisfied
Customers
Carwise/Google
Rating
Certified
Technicians

Starnes Collision Center has been in business for 61 years since 1964.

We have served over 8,300 satisfied customers in Charlotte, NC.

All our technicians are I-CAR certified professionals.

Our customer rating is 4.8 stars on Carwise and Google Reviews.

Group photo of Starnes Collision Center team

Starnes Collision Center - Quick Facts

Location & Service Area

  • Main location: Central Charlotte, NC
  • Serving: Uptown, South End, Dilworth, Plaza Midwood, NoDa, University City, Steele Creek and surrounding communities
  • Also serving: Davidson, Cornelius, Huntersville, Matthews, Mint Hill, Pineville and surrounding communities

Our Offered Services

  • Collision repair & frame straightening
  • Auto body repair & paintwork
  • Mechanical repairs & diagnostics
  • Ceramic coating & detailing
  • Paintless dent repair (PDR)
  • Fleet Management Care

Pricing & Insurance

  • Free estimates (by appointment)
  • Work with ALL insurance companies
  • We accept all major credit cards
  • Rental car coordination (if included in your policy)
  • Lifetime warranty on paint

What Makes Us Different

  • Family-owned since 1964
  • I-CAR certified technicians
  • OEM parts & manufacturer methods
  • Average turnaround: 5-10 days
  • 8,300+ satisfied customers

Starnes Collision Center is located in Charlotte, NC, serving South End, University, NoDa, Concord, Matthews, and Ballantyne with free towing within 25 miles.

Services include collision repair, frame straightening, auto body repair, paintwork, mechanical repairs, diagnostics, ceramic coating, detailing, and paintless dent repair.

We offer free estimates by appointment, work with all insurance companies, provide direct billing, coordinate rental cars, and offer a lifetime warranty on paint.

Family-owned since 1964 with I-CAR certified technicians using OEM parts and manufacturer methods. Average turnaround is 5-10 days with over 14,300 satisfied customers.

CLICK TO CALL US NOW
Casey Starnes CEO and Owner of Starnes Collision Center

We treat every customer like family, delivering top quality repairs that reflect our legacy of
craftsmanship.

industry Accreditations

Gold Class Certification for Car repairs
Accreditations of Starnes Collision Center, Charlotte, NC

How the Repair Process Works

Simple, transparent, and stress-free from start to finish

1
1

Get Free Estimate

Schedule an appointment for a detailed inspection. We'll assess the damage and provide a written estimate that meets all insurance requirements.

2
1

We Handle Insurance

Our team works directly with your insurance company. We handle all claims paperwork, coordination, and communication—making it simple and stress-free.

3
1

Quality Repairs Begin

I-CAR certified technicians use OEM parts and manufacturer-approved methods for safe, lasting repairs that restore your vehicle to pre-accident condition.

4
1

Rental Car Setup

If your insurance covers it, we'll coordinate a rental car so you stay mobile during repairs. We work with all major rental providers in Charlotte.

5
1

Final Inspection

Thorough quality check before delivery. We ensure everything meets our high standards, your satisfaction, and all safety requirements.

6
1

Back on the Road

Most repairs completed in 5-10 business days. Your vehicle looks and performs like new again, backed by our lifetime paint warranty.

Starnes Collision Center Repair Process in Charlotte, NC

Step 1 - Get Free Estimate: Schedule an appointment for a detailed inspection. We'll assess the damage and provide a written estimate.

Step 2 - We Handle Insurance: Our team works directly with your insurance company and handles all claims paperwork and coordination.

Step 3 - Quality Repairs Begin: I-CAR certified technicians use OEM parts and manufacturer-approved methods for safe, lasting repairs.

Step 4 - Rental Car Setup: If your insurance covers it, we'll coordinate a rental car with major rental providers in Charlotte.

Step 5 - Final Inspection: Thorough quality check before delivery to ensure everything meets our high standards and safety requirements.

Step 6 - Back on the Road: Most repairs completed in 5-10 business days with lifetime paint warranty.

Our Auto Body & Collision Services in Charlotte, NC

Expert repairs backed by decades of experience and industry certifications

‣ Collision Repair

Complete collision repair including frame straightening, structural restoration, and precision bodywork using OEM parts for all vehicle makes and models.

Typical timeframe: 5-10 business days
What's included: Frame repair, panel replacement, structural welding
Warranty: Lifetime on paint, industry standard on parts
Why choose us: I-CAR certified, manufacturer-approved methods, work with all insurance companies
Learn More →

‣ Paint & Refinishing

Factory-matched paint using computerized color-matching technology. Showroom-quality finish with ceramic coating options for enhanced protection.

Typical timeframe: 3-7 business days
What's included: Color matching, prep work, multi-coat application
Options: Standard paint or ceramic coating upgrade
Why choose us: Lifetime paint warranty, advanced paint booth, perfect color matching
Learn More →

‣ Mechanical Repairs

Advanced diagnostics and expert mechanical repairs. From suspension damage to engine issues resulting from collisions, we handle it all.

Typical timeframe: 1-5 business days
Services: Diagnostics, suspension, brake repair, engine work
Coverage: All vehicle makes and models
Why choose us: Certified mechanics, latest diagnostic equipment, comprehensive repairs
Learn More →

‣ Ceramic Coating

Premium ceramic protection that delivers deep gloss, superior durability, and makes maintenance effortless. Protects against UV rays, scratches, and contaminants.

Typical timeframe: 2-3 days
Duration: 3-5 year protection
Price range: Starting at $799* (based on NC average pricing)
Why choose us: Professional application, multi-year warranty, superior products
Learn More →

‣ Paintless Dent Repair (PDR)

Specialized technique that removes minor dents and dings without painting. Preserves your vehicle's original finish and factory warranty.

Typical timeframe: Same day to 1 day
Best for: Hail damage, door dings, minor dents
Price range: $75-$400* per dent (based on NC average pricing)
Why choose us: Certified PDR technicians, preserves original paint, cost-effective
Learn More →

‣ Fleet Services

Tailored maintenance programs for business vehicles. Priority scheduling, volume discounts, and detailed reporting for fleet managers.

Includes: Preventative maintenance, collision repair, tracking
Benefits: Reduced downtime, volume pricing, dedicated account manager
Why choose us: 61 years serving Charlotte businesses, reliable turnarounds, comprehensive service
Learn More →

Starnes Collision Center Services in Charlotte, NC

Collision Repair: Complete collision repair with frame straightening, structural restoration, and precision bodywork using OEM parts. Typical timeframe 5-10 business days. I-CAR certified with manufacturer-approved methods. Lifetime warranty on paint.

Paint and Refinishing: Factory-matched paint using computerized color-matching technology with showroom-quality finish. Timeframe 3-7 business days. Includes color matching, prep work, and multi-coat application. Lifetime paint warranty.

Mechanical Repairs: Advanced diagnostics and expert mechanical repairs including suspension, brake repair, and engine work for all vehicle makes and models. Timeframe 1-5 business days. ASE certified mechanics with latest diagnostic equipment.

Ceramic Coating: Premium ceramic protection with 3-5 year durability starting at $799. Protects against UV rays, scratches, and contaminants. Professional application with multi-year warranty.

Paintless Dent Repair (PDR): Same day to 1 day service for hail damage, door dings, and minor dents. Pricing $75-$400 per dent. Certified PDR technicians preserve original paint and factory warranty.

Fleet Services: Tailored maintenance programs for business vehicles with priority scheduling, volume discounts, and dedicated account managers. 61 years serving Charlotte businesses.

Trusted Service Across Leading Car Brands

Collage of various car brand logos including Toyota, Acura, Chrysler, Ram, Porsche, Hyundai, Jaguar, Chevrolet, Honda, Dodge, Cadillac, Ford, Land Rover, Mercedes-Benz, Jeep, Audi, GMC, Nissan, Volkswagen, Buick, and BMW.
Brad Saunders Head Technician and Shop Manager at Starnes Collision Center

Excellence and Expertise: The Driving Forces Behind Our Service

Every car that comes through our shop gets the same care I’d give my own. We follow manufacturer standards, use the right parts, and don’t cut corners, because safety and quality always come first at Starnes.”

-Brad, Lead Collision & Mechanical Tech and Shop Manager, Starnes

COLLISION REPAIRS
YOUR QUESTIONS ANSWERED

Why Starnes is Charlotte's Top Choice for Collision Repairs

Trusted expertise backed by 61 years of family values and excellence

61 Years of Local Trust

Family-owned and operated since 1964. Two generations of the Starnes family (Casey and Dennis), have served Charlotte drivers with integrity and expert craftsmanship.

I-CAR Certified Technicians

Our team maintains industry-leading I-CAR certifications, ensuring we follow the latest manufacturer repair procedures for safe, quality work on all vehicles.

Fast Turnaround Times

Average repair time of 5-10 business days. Efficient processes and direct supplier partnerships minimize downtime so you're back on the road quickly.

Insurance Made Easy

We work with ALL insurance companies and handle the entire claims process. No need to get multiple estimates or deal with insurance hassles.

OEM Parts & Methods

We use Original Equipment Manufacturer (OEM) parts and follow factory repair procedures. This ensures your vehicle's safety systems work properly, maintains resale value and your warranty.

Lifetime Paint Warranty

We stand behind our work with a lifetime warranty on all paint and bodywork.

Rental Car Coordination

If your insurance policy covers a rental, we'll coordinate everything with major rental providers so you stay mobile during repairs.

All Makes & Models

From everyday vehicles to luxury and high-performance cars, we have the expertise and equipment to repair any make or model correctly.

Why Choose Starnes Collision Center in Charlotte, NC

61 Years of Local Trust: Family-owned and operated since 1964. Three generations of the Starnes family have served Charlotte drivers with integrity and expert craftsmanship.

I-CAR Certified Technicians: Our team maintains industry-leading I-CAR certifications, ensuring we follow the latest manufacturer repair procedures for safe, quality work on all vehicles.

Fast Turnaround Times: Average repair time of 5-10 business days. Efficient processes and direct supplier partnerships minimize downtime.

Insurance Made Easy: We work with ALL insurance companies and handle the entire claims process. Direct billing available.

OEM Parts and Methods: We use Original Equipment Manufacturer (OEM) parts and follow factory repair procedures. This ensures your vehicle's safety systems work properly and maintains resale value.

Lifetime Paint Warranty: We stand behind our work with a lifetime warranty on all paint and bodywork.

Rental Car Coordination: If your insurance policy covers a rental, we'll coordinate everything with major rental providers.

All Makes and Models: From everyday vehicles to luxury and high-performance cars, we have the expertise and equipment to repair any make or model correctly.

5 star rating

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Charlotte, NC ?
our recommended Collision Help & Steps

WHAT TO DO AFTER AN ACCIDENT

What Our Charlotte Customers Say

Real reviews from Google and Carwise of satisfied clients across the Charlotte, NC area

★★★★★

"My car is both functional and beautiful thanks to the team at Starnes! The entire organization went above and beyond to ensure that my car is safe and that I am completely satisfied. I received timely updates on the progress of the repair. This company is top of the line. I highly recommend. "

B
Brenda
Charlotte, NC • Hyundai Owner
★★★★★

"Starnes collision center is the pinnacle of what you expect when getting your vehicle repaired. I have taken many of my vehicles here for a variety of things such as body work, mechanical work, and ceramic coating. I have grown attached to Starnes because of the personal relationship and quality of work they express. "

B
Bradley
Charlotte, NC • Honda Owner
★★★★★

"Excellent customer service, so helpful with dealing with the insurance company and rental car. They did a great job on my expedition. Our vehicle was back to us very quickly and we are extremely satisfied with the quality of their work. Very attentive to my concerns. We will definitely recommend Starnes!!"

S
Sherri
Charlotte, NC • Lexus Owner

Join 8,300+ satisfied customers in the Charlotte area

Read More Reviews on Google →

Starnes Collision Center Customer Reviews - Charlotte, NC

5-star review from Brenda in Charlotte, NC (Hyundai owner): "My car is both functional and beautiful thanks to the team at Starnes! The entire organization went above and beyond to ensure that my car is safe and that I am completely satisfied. I received timely updates on the progress of the repair. This company is top of the line. "

5-star review from Bradley in Charlotte, NC (Van owner): "Starnes collision center is the pinnacle of what you expect when getting your vehicle repaired. I have taken many of my vehicles here for a variety of things such as body work, mechanical work, and ceramic coating. I have grown attached to Starnes because of the personal relationship and quality of work they express. "

5-star review from Sherri in Charlotte, NC (Lexus owner): "Excellent customer service, so helpful with dealing with the insurance company and rental car. They did a great job on my expedition. Our vehicle was back to us very quickly and we are extremely satisfied with the quality of their work. Very attentive to my concerns. We will definitely recommend Starnes!!"

A person standing with another person beside a grey SUV parked outside a building with a sign that reads 'Starnes Collision Center.' The building exterior has grey walls and a blue section. The parking lot is marked with white lines.
A person in a black puffer jacket standing next to a parked silver car in a parking lot. The background contains power lines, a sign for "Starnes Collision Center," and a bridge with a train passing over it.
Happy customer picking up car after collision repair

Meet the Team Behind Starnes Collision Center

Skilled professionals. Local trust. Real results.

Behind every repair is a team you can trust. Meet the skilled professionals who bring precision, honesty, and hometown pride to every job at Starnes Collision Center.

Meet the team

Frequently Asked Questions About Collision Repair in Charlotte

  • Collision repair costs vary widely based on damage severity. Typically in Charlotte, NC the average price ranges are:

    • Minor repairs (small dents, scratches) range from $500-$1,500.

    • Moderate damage (bumper replacement, panel repair) averages $1,500-$4,000.

    • Major collision repairs (frame damage, multiple panels) can range from $4,000-$12,000+.

    We provide free detailed estimates so you know exactly what to expect. Most repairs are covered by insurance with just your deductible payment.

  • No. North Carolina law gives YOU the right to choose your repair facility.

    Your insurance company cannot require you to use their preferred shop.

    At Starnes Collision Center, we work with all insurance companies and handle the entire claims process for you.

  • We primarily use OEM (Original Equipment Manufacturer) parts, which are the same parts your vehicle was built with.

    OEM parts ensure proper fit, maintain your vehicle's safety systems, and preserve resale value.

    If your insurance specifies aftermarket parts, we'll discuss options with you.

  • Yes, we require appointments for estimates.

    This ensures we can give you our full attention, thoroughly inspect your vehicle, and answer all your questions.

    Appointments typically take 30-45 minutes.

    Call us at (704) 523-3415 or schedule online.

  • Most collision repairs take 5-10 business days depending on damage extent and parts availability.

    Minor repairs (small dents, paintwork) may take 2-3 days.

    Major repairs (frame work, extensive damage) typically take 7-14 days.

    We provide accurate timeframes during your estimate and keep you updated throughout the process.

  • If your insurance policy includes rental car coverage, we'll coordinate a rental for you.

    We handle all the paperwork and setup so you can stay mobile during repairs.

Helping our community get back on the road safely since 1964

front of starnes collision center

Keith Clyde Starnes founded KC STARNES in the 1960s.

His commitment to excellence in workmanship and customer care remains the guiding principle and inspiration for his sons, who currently manage the shop.

THE STARNES STORY
Starnes 55+ legacy family photos of the old Repair shop
Casey Starnes, CEO of Starnes Collision Center

CEO of Starnes Collision Center

“I’m proud to carry on our family tradition of providing the very best quality service.”

MORE ON CASEY…